Transparent, Predictable Pricing

Scale from startup to enterprise with a plan that grows with you. No hidden fees, no surprises.

50K+
Active Users
1M+
Files Secured
99.99%
Uptime SLA
24/7
Support
Starter
Perfect for small teams (1-10 people)
$29
per user/month, billed monthly
  • Up to 100 GB storage
  • 5 team members
  • Basic file versioning (30 days)
  • Email support (24-48h response)
  • Advanced admin dashboard
  • API access & webhooks
Enterprise
For mission-critical deployments (100+ people)
Custom
Contact our sales team
  • ✓ Everything in Professional
  • ✓ Dedicated account manager
  • ✓ API access & webhooks
  • ✓ SAML/SSO integration
  • ✓ Advanced audit logs & compliance
  • ✓ Custom SLAs & white-label options

🛡️ 30-Day Money-Back Guarantee

Not satisfied with Files? We'll refund 100% of your first month, no questions asked. We're that confident you'll love it.

Complete Feature Comparison

Feature Starter Professional Enterprise
Storage 100 GB Unlimited Unlimited
Team Members 5 Unlimited Unlimited
File Versioning 30 days Unlimited Unlimited
Support Email (24-48h) Priority (4h) Dedicated 24/7
File Encryption ✓ In transit ✓ In transit & at rest ✓ At rest + custom keys
Admin Dashboard Basic ✓ Advanced ✓ Advanced
Data Loss Prevention ✓ Advanced
API Access ✓ Full
SAML/SSO
Audit Logs Basic (30 days) Detailed (90 days) ✓ Unlimited
SLA Guarantee Best effort 99.99% Custom

✓ Why Enterprises Trust Files

🔒 Bank-Grade Security — ISO 27001 certified with SOC 2 Type II compliance
🌍 Global Infrastructure — Multi-region deployment with 99.99% uptime
📋 GDPR Compliant — Full GDPR, CCPA, and privacy regulation compliance
🚀 Proven Track Record — Used by 50K+ users across Fortune 500 companies
⚡ Lightning Fast — Global CDN ensures <100ms average latency
🛡️ Data Ownership — You own your data. We never sell or analyze it.

Frequently Asked Questions

Can I change plans anytime?
Absolutely! Upgrade or downgrade instantly. Changes take effect immediately, and we'll prorate your billing.
What's included in the free trial?
Full access to all features (Professional tier). 14 days, no credit card needed, cancel anytime.
What payment methods do you accept?
All major credit cards, PayPal, ACH, and wire transfers. Enterprise: custom payment terms available.
Do you offer volume discounts?
Yes! Save 20% on annual plans. Enterprise customers: contact sales for custom volume pricing.
What happens if I exceed my storage?
We'll notify you. Upgrade anytime or purchase additional storage blocks at transparent rates.
Is there a contract lock-in?
No contracts. Pay month-to-month or annual. Cancel anytime (annual plans refunded prorated).

Have questions? We're here to help!
Email: sales@filesusa.com | Support: support@filesusa.com
Or contact our sales team